Programme and Project Planning

We cover all aspects of service implementation and launch including requirements analysis, tender management, procurement, systems design & planning, technology development and deployment, operational process definition and implementation of support systems.

Global Telconsult’s collaborative service launch programme management approach has helped our clients to bring numerous services successfully to market.We cover all aspects of service implementation and launch including requirements analysis, tender management, procurement, systems design & planning, technology development, and deployment, operational process definition and implementation of support systems.

Programme Methodology includes:

• Providing Executive Management with regular and timely information on project progress,
• Managing the PMO team in the coordination, planning and tracking of projects for the Executive Management team,
• Facilitating project documentation and progress reporting, monitoring and controlling,
• Managing and drive progress reviews through frequent Project Progress meetings with all key project managers to determine accurate project status information,
• Identifying, quantifying, and follow up issues likely to cause risk or delays to projects, providing potential solutions, resolving cross-functionally Project and Programme issues,
• Managing Third-party and suppliers where they are responsible for acceptance testing and implementation
• Providing leadership and direction for End to End service integration and testing, interfacing various products with each other,
• Ensuring that the business rules and processes are fully implemented and tested,
• Providing advice, training and knowledge transfer (and mentoring) of team members, encouraging the development and usage of project management tools and techniques.

• Providing leadership and direction, complementing the client’s in-house team with a deeper level of knowledge independent of the supplier
• Managing the PMO team in the coordination, planning and tracking of  projects for the Executive Management team with regular and timely information on project progress
• Managing and driving progress reviews with relevant progress reporting, monitoring and controlling documentation with all key project managers
• Highlighting, quantifying  and resolving cross-functionally issues likely to cause risk or delays to Project or Programmes
• Improving and developing the usage of project management tools and techniques  to Major Project Association MPA standards and methodologies
• Improving and developing process definitions and adoption
• Managing Third-party and suppliers where they are responsible for implementation
• Ensuring adequate End to End service integration and interface testing is undertaken  on products
• Planning, managing and completing system and software tests, process walk through and testing business rules.
• Delivering training courses as well as advice, training, knowledge transfer and mentoring to project team members.

Feasibility

• Agree client’s vision,
• Scope out options and make initial assessments,
• Select optimum way forward,
• Identify key issues,
• Obtain buy-in to way forward,
• Agree immediate action plan.

 Design and Plan

• Develop architecture and tactical plan,
• Undertake design,
• Identify key elements,
• Create initial work breakdown structure,
• Identify major risks,
• Develop detailed action plans and skill required,
• Agree project management organisation.

Implementation

• Develop implementation plan,
• Provide processes and procedures,
• End to End test and integration plan,
• Execute testing and war gaming,
• Feedback and revise design where necessary,
• Provide strong project management control.

Operate and Support

• Validate operational processes and procedures,
• Skills development and transfer,
• Progressive handover,
• Ongoing support,
• Closure report.